Your experienced team. One standard of work.

Boise-based Sawtooth Lane Consulting helps owner-led businesses replace busywork with simple systems their teams actually use. We start with a free consultation, then fix the problem that costs you the most.

Maya Ortiz

Principal Consultant, Operations

I help small business owners get their day-to-day operations out of spreadsheets and sticky notes and into simple systems their team will actually use.

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Before starting Sawtooth Lane I spent twelve years running operations for multi-location service businesses across the Treasure Valley: scheduling, billing, vendor management and everything in between. I know what it's like to be the person holding it all together at 9 pm.

Every engagement starts with listening. I sit with your team, watch how work really moves, and only then recommend changes. Most clients start with one painful process and grow from there.

Outside of work you'll find me on the Boise River Greenbelt with my dog, or volunteering with a local small business mentoring program.

Dev Patel

Project Lead, Systems & Contracting

I lead our contracted projects: setting up the tools a business runs on, connecting them, and making sure they keep working after we hand them over.

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I've managed more than a hundred small-business technology projects, from moving a dental office onto new scheduling software to wiring up a brewery's online orders, inventory and accounting so nobody retypes anything.

I keep projects small, visible and on budget. You always know what we're doing this week, what it costs, and what we need from you.

When I'm not working I'm usually camping in the Sawtooths or coaching my kids' soccer team.

Our longer story

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What we do

Most small businesses don't need a big overhaul. They need the right few changes, made carefully. We help in four ways:

Operations Consulting: a clear look at how work moves today and a practical plan to improve it.
Systems Setup & Integration: the right tools, set up and connected so information flows on its own.
Contracted Projects: a defined project with a fixed scope and price, led by one partner.
Fractional Advising: senior operations advice a few hours a month.

How we work

We listen first, change one thing at a time, and make sure your team is comfortable before we move on. You always know what we're working on and what it costs.

Talk to the people who will build it

Tell us a little about your business. We'll learn how you work and come back with a clear plan and an honest estimate.

Request a free consultation

Free and no obligation. We reply within one business day to set up the call.